Contact ICC Society
For editorial enquiries, corrections, feedback or general questions, please contact us by email.
How to contact ICC Society
The contact route for ICC Society is email. Send editorial questions, corrections, feedback and other relevant enquiries to info@icc-society.com. If your message concerns an existing guide, include its title or page address so the ICC Society Editors can identify the material you mean.
Our coverage includes practical business operations, communication and requirements management for SMEs and professional-service firms such as law, consulting and compliance practices. A focused question about a particular article, process or factual claim is easier to assess than a broad request to redesign the operations of an entire organisation.
Messages we welcome
Readers can contact us with questions about published material, factual corrections, relevant source information and suggestions for future topics. Useful messages might identify a confusing explanation of requirements gathering, suggest an operational issue worth covering or flag a statement that no longer reflects the source on which it relies.
Copyright and takedown notices can be sent to the same address, as can press, partnership, advertising and sponsorship enquiries. Commercial contact remains separate from editorial decisions. A proposal from a supplier, advertiser or professional firm does not guarantee coverage, a favourable conclusion or inclusion in a future article.
What to include in your message
For a correction, identify the article and exact passage you believe is wrong or outdated. Explain what you think needs changing and, where possible, provide a source that allows the factual point to be checked. This is particularly helpful when the issue involves an external standard, current guidance or a time-sensitive business practice.
For a topic suggestion, describe the operational problem and the kind of SME or professional-service team affected. For copyright or takedown requests, identify the exact material concerned and explain the basis of the request. Avoid sending confidential client files, privileged material, financial records or other sensitive information that is not necessary to understand your message.
What to expect
We aim to respond to genuine enquiries within two business days. This is an aim rather than a guaranteed service level. A straightforward editorial question may be considered quickly, while a correction involving source verification or a copyright issue can require additional checking.
We may ask for clarification when a message does not identify the relevant content or evidence precisely enough. We cannot promise to publish every suggested subject, agree with every proposed correction or enter into every commercial discussion, but relevant messages should be assessed on their substance rather than on whether the sender represents a business.
Corrections, takedowns and copyright notices
If a credible factual error is reported, our policy is to review the disputed passage and available supporting information and correct the article where warranted. Where a correction is material, the article should note it so readers can understand that an important factual statement has changed rather than silently encountering a different version.
Takedown and copyright notices are assessed using the information supplied. Sending a notice does not automatically establish that removal is required, because ownership, context or other circumstances may need checking. A clear page reference, description of the material and explanation of the claimed right or concern makes a notice easier to assess.
What ICC Society cannot do
ICC Society publishes general business operations and communication information. We cannot provide individual legal, financial, accounting, compliance or technical advice, assess a client's legal position or tell a professional-service firm how a particular regulatory obligation applies to its specific circumstances.
We also cannot provide account, billing or technical support for third-party products or services mentioned in guides. If an external software provider, supplier or other service is malfunctioning, contact the organisation responsible for it. General operational guidance is not a substitute for qualified professional advice where a decision requires it.
Privacy of messages
When you email ICC Society, we receive the email address you use and the information you choose to include. That information may be used to understand the enquiry, assess a correction or notice, reply where appropriate and retain enough context for reasonable follow-up.
Keep your message limited to information needed for the enquiry, particularly where your work involves clients or confidential professional matters. For more information about website and contact information, read the Privacy Policy. If your message concerns privacy, make that clear near the beginning.
Contact FAQ
How quickly will ICC Society reply?
We aim to respond to genuine enquiries within two business days, but this is not guaranteed. Matters requiring source checks, clarification or rights review may take longer to assess properly.
Can I report a factual error?
Yes. Identify the article and disputed statement and explain the correction you believe is needed. A reliable source is helpful where the issue depends on external guidance or another verifiable fact.
Can you advise my firm on a specific legal or compliance matter?
No. ICC Society publishes general operational information and cannot replace advice from a suitably qualified professional who understands your facts, obligations and jurisdiction.
Can a professional-service firm suggest a topic?
Yes. Relevant practical suggestions are welcome, but sending one does not guarantee publication or favourable coverage of a firm, supplier, method or service.
Can you provide support for software mentioned in an article?
No. ICC Society can consider issues with its own published material, but account, billing and technical support for third-party products must come from the provider responsible for them.
Where should partnership or advertising enquiries go?
Send them to info@icc-society.com with enough detail to understand the proposal. Commercial discussions remain separate from editorial decisions and do not guarantee coverage.